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The Art of Communicaion

I was traveling in a bus that might take a minimum of 2 more hours to reach my destination. Having finished that day’s news paper and the window sceneries were nothing but a stretch of barren lands I was thoroughly bored and even scared to spend the rest of my journey. But when I actually raised my head for any attraction inside the bus and scanning for any known face, I noticed a charming round face of a child of hardly one year was fixing its sight on me. But when that child caught my glance, by intuition it wanted to avoid my eye contact and abruptly turned on the other side. Actually it was resting on its mother’s shoulders who was however showing her back to me. I was sure that attractive specimen of a child would turn back to my side again. At last I was happy that I got a companion to engage me for the rest of my journey. That child did turn to me and this time it was more confident and receptive after seeing my passive and harmless face. After all I was not having a threatening look with moustache or other fearsome features. After a few eye contacts and frequent turnings to the other side it did accept my smile and reciprocated it with captivating broad smile. As all of you may be aware the innocent smile of any child can melt the heart of even the hardest criminal in this world and I was no exception. Temporarily I was freed of all domestic and health problems and was trying to engage him with some gimmicks by twisting my lips and curling my cheeks. The response was spontaneous when the child started giggling and laughing when his mother was perplexed and turned back to see me. Both were pleasantly surprised as she was my distant niece. Here the point is that even a small child is capable of communicating through its eyes and body languages and any time could have communicated to its mother with sobs and cries if only I was threatening it with my gestures. Even at the infant stage human beings are able to communicate and also read others’ communications effectively to protect itself by crying and calling others attention.

Many a time we have found non verbal communications is more effective and also quick. Eyes play a major role in this respect ably assisted by our hands. Whenever the language problems come we freely resort to this method effectively and to reasonable extent. Even when we are using words, body gestures help a lot to assert our communication. Emotions that come spontaneously play a vital role in effective communications. We can easily get at the result of a cricket match where INDIA is involved by the boisterous reaction of the crowd and also when it is silent and crest fallen. The meaning of the communication is the response you get. The absence of response clearly indicates there was some lacuna in your communication assuming the other man is not deaf. Even the tone of talk goes a long way in effective communication. The meaning of “what are you doing?” is totally different when using a gentle tone of voice than when using a harsh tone, using the same words, “what ARE you DOING?” Whenever we are communicating it is equally important to have effective listening so that it will pave way for further smooth communication. Most of us are hurting others even without our knowledge by aggressive communications-many a time with out our knowledge. The words have to be chosen meticulously there by minimizing the scope of the listener to misunderstand you and retort back with vengeance. Many a time a good friendship becomes the victim by careless usage of harsh words whether knowingly or

BY J.PANCHAPAGESAN FLAT-11,130 GILL NAGAR EXTN STREET CHOOLAIMEDU CHENNAI PH-044 23744963 EMAIL id- jpanchapagesan@yahoo.co.in